Refund policy

Effective Date: August 1, 2026 Last Updated: August 1, 2026

We want you to love your AutoStow products. If something isn't right, we're here to make it easy.

Return Window

You have 30 days from the date of delivery to request a return.

Return Eligibility

Items must be unused and in their original packaging.
Proof of purchase (order number or confirmation email) is required.
Currently, all products are eligible for return — we have no non-returnable items.

Free Returns

We offer free returns. Customers are not responsible for any return shipping costs.

How to Start a Return

Email contact@autostow.shop with your order number and reason for return.
Our team will respond with return instructions within 1–2 business days.
Once we receive and inspect the item, we'll confirm your return approval.

Refunds

Once your return is received and inspected, approved refunds are processed within 7 days back to your original payment method. Your bank or card provider may take additional time to post the refund.

Damaged or Incorrect Items

Received a damaged, defective, or incorrect item? Contact us within 48 hours of delivery at contact@autostow.shop with photos, and we'll send a free replacement or issue a full refund — no return shipping needed.

Order Cancellations

Orders can be canceled free of charge within 12 hours of purchase, as long as the order hasn't yet been processed for shipment. Contact contact@autostow.shop as soon as possible.